Water Damage Guides
Straight answers on preventing, handling and paying for water damage in Colorado homes, written by a restoration crew that does this work every day.
Call (303) 879-1370These guides answer the questions we hear most on the phone. Each one ends with a clear "when to call a pro" section, so you'll know whether a problem is a weekend fix or a job for a restoration crew. Pick a topic below.
Pipes & Plumbing
How to Thaw Frozen Pipes Safely
Find the frozen section, open the faucet, warm it slowly with safe heat, and know the signs that a pipe has already split.
How to Shut Off Water to Your House
Where the main shutoff valve usually is in Colorado homes, how to close each valve type, and what to do if it's stuck.
Floors, Walls & Ceilings
Water Damaged Hardwood Floors: Can They Be Saved?
How to tell cupping from crowning, how wood floors are dried, when boards can be saved and what to do about a wet subfloor.
AC Leaking Water Inside the House: Causes and What to Do
Clogged drain lines, frozen coils, cracked pans and failed pumps: why air conditioners leak indoors and how to stop the damage.
Mold & Air
Musty Smell in the House: Causes and Fixes
A musty smell almost always means moisture. Here's where to look, how to fix it and when it points to hidden mold.
Using a Dehumidifier for Water Damage
What size to buy, where to put it, how long to run it, and when a home dehumidifier isn't enough after a leak or flood.
Fire & Smoke
Insurance & Process
Water Damage Insurance Claim: Step by Step
What to photograph, when to call your insurer, how mitigation fits in and what to do if the adjuster's numbers seem low.
The Water Damage Restoration Process, Step by Step
What happens from the first phone call to the final coat of paint, and the difference between mitigation and restoration.
Apartment and Condo Water Damage: Who Pays?
Landlord vs tenant, owner vs HOA, and which insurance pays for what when water damages an apartment or condo in Colorado.
Dealing with water damage right now?
Skip the reading. Call and we'll walk you through the next steps.